Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
An employee resignation can feel like it happens at the worst possible time - right before a busy period, mid-project, or when you’re already juggling a dozen other priorities.
But once an employee resigns, there are a few key legal and practical steps you need to take as the employer. Getting these right helps you avoid underpayment issues, disputes about notice, confusion around handover, and the risk of confidential information walking out the door.
In this guide, we’ll walk you through what Australian businesses should do after an employee resignation, including notice periods, final pay, leave payouts, and how to manage a smooth and legally safe handover.
What Counts As An Employee Resignation (And Why The Details Matter)
In simple terms, an employee resignation is when an employee tells you they’re ending the employment relationship. Usually, that’s done in writing (email is common), but it can also be verbal.
Even if it feels straightforward, the details matter because they affect:
- Notice (how long they must keep working, and whether you can end earlier)
- Final pay (what you must pay and by when)
- Leave (what gets paid out, and what doesn’t)
- Handover obligations (what you can reasonably require during notice)
- Confidentiality and business protection (especially if they’re moving to a competitor)
Get The Resignation Clear And In Writing
As soon as you can, confirm the resignation details in writing. Ideally, you want a clear record of:
- the resignation date (the date they gave notice)
- their proposed last day of work
- whether they will work the notice period or request to leave earlier
- any leave they want to take during the notice period
This doesn’t have to be complicated - even a short email reply confirming the last day is a strong start.
Notice Periods After An Employee Resignation: What Are Your Obligations?
One of the first questions business owners ask after an employee resignation is: how much notice do they have to give?
The answer depends on what applies to the employee, such as:
- their employment contract
- any applicable Modern Award
- an enterprise agreement (if you have one)
- the Fair Work Act 2009 (Cth) and the National Employment Standards (NES) as the legal baseline (and as a reference point for interpreting obligations)
It’s very common for a well-drafted employment agreement to set out resignation notice obligations clearly, which is why having a tailored Employment Contract from the start makes resignations much easier to manage.
Can You Refuse A Resignation?
Generally, no. If an employee resigns, you can’t “reject” it and force them to stay.
What you can do is manage the resignation properly - including holding the employee to any required notice period (if it applies), and setting clear expectations about handover and final pay.
What If They Don’t Give Enough Notice (Or Just Stop Showing Up)?
If an employee resigns without giving the required notice, this can create operational headaches and confusion about final entitlements.
What happens next often depends on the contract and/or Award terms. Some Awards or agreements may allow an employer to withhold money in limited circumstances (for example, an amount up to one week’s wages), but deductions and withholding from pay are a high-risk area. You’ll generally need a clear legal basis (and to ensure you’re still meeting minimum obligations), so it’s important to be careful and get advice if you’re unsure.
Practically, your first step should be to:
- contact the employee promptly in writing
- confirm their intention to resign and their last day
- seek to agree on a final date and handover plan
If the resignation is messy, or you suspect there’s misconduct involved (for example, taking confidential client lists), it’s worth getting advice early rather than trying to “fix it later”.
Can You Ask Them To Leave Earlier Than Their Notice Period?
Yes, sometimes - but you should do it the right way.
For example, if an employee resigns and you decide you don’t want them in the workplace for the full notice period (common in sales roles, finance roles, or where there’s sensitive information), you may be able to agree to bring the end date forward. In many cases, that involves paying out some or all of the remaining notice rather than requiring them to work it.
This is often referred to as payment in lieu of notice.
The key is to check the contract and any applicable Award, document the arrangement clearly (so it’s not later argued to be an employer-initiated termination), and make sure you’re still meeting minimum entitlements.
Final Pay: What You Need To Pay When An Employee Resigns
Final pay is one of the biggest legal risk areas after an employee resignation - not because employers want to do the wrong thing, but because it’s easy to miss something when you’re moving quickly.
In most cases, final pay will include:
- wages up to the employee’s last day (including ordinary hours and any applicable penalties)
- unused annual leave (paid out)
- any other owed entitlements under an Award, enterprise agreement, or contract (for example, allowances)
- superannuation contributions that are required on ordinary time earnings - noting super is usually reported and paid in line with your normal super cycle rather than as part of the “final pay” amount in the last payslip (although you still need to ensure obligations are met on time)
If you want a clear starting point for what to include, it helps to follow a structured process for calculating final pay rather than relying on memory or “what we did last time”.
Do You Have To Pay Out Annual Leave On Resignation?
In most cases, yes. If an employee has accrued annual leave and resigns, you typically need to pay out their unused annual leave balance.
This is a common area where payroll errors happen (especially if you’re calculating leave loading, shift workers’ rates, or employees covered by an Award), so it’s important to double-check your approach to annual leave on resignation.
What About Personal/Carer’s Leave (Sick Leave)?
Generally, unused personal/carer’s leave is not paid out when employment ends (including after an employee resignation). There are some exceptions depending on specific industrial instruments, but as a general rule, sick leave doesn’t get paid out like annual leave does.
Do You Need To Provide A Separation Certificate Or Employment Certificate?
Employees sometimes request documentation after they resign (for example, when applying for Centrelink, a new role, or a rental property).
Depending on what they ask for, you may provide a short statement confirming employment dates and role. In some situations (including for Services Australia/Centrelink purposes), you may also be asked to provide an Employment Separation Certificate. Having a standard Certificate of Employment format can save you time and keep things consistent.
When Should Final Pay Be Paid?
The timing can depend on the Award, contract, and your regular pay cycle. Some instruments require payment within a certain timeframe after termination.
From a practical risk-management perspective, paying final entitlements promptly (and providing a clear payslip breakdown) helps reduce the chance of disputes escalating.
Managing The Handover: Protecting Your Business While Staying Fair
Even when an employee resignation is on good terms, you still need to protect your operations. A good handover process keeps clients looked after, avoids dropped tasks, and reduces the “single point of failure” risk in your business.
What Can You Reasonably Ask An Employee To Do During Notice?
During the notice period (while they’re still employed and being paid), you can usually require the employee to perform their normal duties - and that often includes reasonable handover tasks.
Common handover actions include:
- documenting key processes and current work status
- handing over passwords and access (through proper internal systems)
- training a replacement or another team member
- returning company property (laptops, keys, uniforms, cards)
- finalising or transitioning client matters
A helpful approach is to build a short handover checklist as soon as the resignation is confirmed, then schedule a midpoint check-in and a final day check-in.
Confidential Information And Client Relationships
Resignations can become legally sensitive when the employee has access to:
- client lists and pricing
- supplier agreements
- internal financial data
- marketing plans or product roadmaps
- IP, code, designs, or systems
This is where it’s important to rely on your employment agreement terms around confidentiality, IP ownership, and post-employment restraints (where appropriate and enforceable).
If you don’t have those clauses in place, your options may be more limited - which is why it’s worth reviewing your contracts before issues arise, not after.
Should You Remove Access Immediately?
It depends on the role and risk level.
For some roles (for example, admin staff with broad system access or staff moving directly to a competitor), you may decide to:
- remove access to certain systems early
- reassign sensitive accounts
- supervise handover more closely
- agree to end employment early and pay out notice (if appropriate)
The key is to do this in a measured, consistent way and avoid actions that could look like retaliation for resigning.
Common Resignation Scenarios Small Businesses Should Plan For
Not every employee resignation follows the “two weeks’ notice and a clean goodbye” script. Here are a few scenarios we regularly see small businesses dealing with.
1. The Employee Wants To Leave Immediately
If the employee asks to leave earlier than their required notice, you can consider:
- agreeing to shorten the notice period (and confirming this in writing)
- requiring them to work the notice period (where legally supported)
- negotiating a compromise, such as part-working the notice period with a structured handover
Whatever you agree to, record it in writing so there’s no dispute later about the final day and pay.
2. The Employee Takes Leave During Their Notice Period
Employees sometimes request annual leave during notice. Whether you approve it can depend on your business needs and any Award rules. If you do approve leave, remember that it may affect the amount of work time available for handover.
Also, if the employee is suddenly unwell during notice, there are practical steps you can take to manage the situation while staying compliant - particularly around evidence and communication. (As always, the right approach depends on the facts.)
3. You Suspect Misconduct Or A Breach Before They Leave
Sometimes resignation and misconduct overlap - for example, you discover the employee has been:
- moonlighting for a competitor
- taking confidential information
- tampering with records
- harassing staff on the way out
In these cases, you should be careful not to rush into a response that creates additional legal risk.
Depending on the seriousness, a structured process (including an opportunity for the employee to respond) may be appropriate. Where that happens, documents like show cause letters can form part of a fair and well-documented approach.
4. Casual Employees And Notice Expectations
Casual resignations can be trickier because notice expectations may differ depending on the Award, contract, and how the casual engagement is set up in practice.
Even if notice isn’t strictly required, it’s still worth having a consistent internal process for:
- confirming final shifts
- revoking access and retrieving company property
- finalising payroll and entitlements
5. The Employee Is Still On Probation
If a resignation happens during probation, your obligations can still include final pay and leave payouts (where applicable). Probation doesn’t remove minimum legal obligations - it just changes certain risk settings and notice expectations depending on the arrangement.
If you’re not sure what applies, it helps to check what your contract says and how you’ve handled probation generally. (Probation-related obligations can be nuanced, especially if the situation shifts from a resignation into a termination conversation.)
Key Takeaways
- An employee resignation should be confirmed in writing with a clear last day, notice arrangements, and a plan for handover.
- Notice periods usually depend on the employment contract and any applicable Award or enterprise agreement, so check what applies before you agree to changes.
- Final pay typically includes wages up to the last day and payout of unused annual leave, and it’s important to calculate this carefully to avoid underpayment issues.
- A structured handover protects your operations and reduces the risk of dropped tasks, client dissatisfaction, or business disruption.
- Where there are confidentiality concerns or suspected misconduct, you should take a measured, well-documented approach before the employee leaves.
- Having the right employment documents in place early (especially a clear employment contract) makes resignations significantly easier to manage.
This article is general information only and does not constitute legal advice. For advice about your specific situation, speak to a lawyer.
If you’d like help managing an employee resignation properly - including reviewing notice, final pay, and handover risk - you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.


