Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Photos and videos can bring your brand to life - on your website, in social media posts, or in client testimonials. But using images of people also raises legal questions. When do you need permission? What should go in a consent form? And how do copyright and privacy rules fit in?
This guide walks you through the essentials of photography consent in Australia. We’ll explain when permission is needed, how copyright interacts with consent, which laws apply, and the practical steps and documents that keep your business compliant and respectful.
With the right set-up, you can confidently create, publish and promote content that features people - and protect your brand while you do it.
What Does “Photography Consent” Mean In Australia?
Photography consent is a person’s permission for you to capture and/or use their image (or likeness) in a particular way. This could be a still photo, video footage, or even a short clip for social media. Consent is about transparency and choice: people should understand how their image will be used and agree to that use.
There’s no single “right to one’s image” law in Australia. Instead, several areas of law touch on image use, including privacy, consumer law, copyright, defamation and (in some states) surveillance and optical recording rules. So while consent isn’t universally “mandatory” in every situation, getting clear, written permission is often the safest and most respectful path - especially for marketing and advertising.
As a rule of thumb, the more identifiable the person and the more commercial the context (e.g. ads, case studies, website banners), the stronger the case for getting express, documented consent.
When Do You Need Permission To Photograph Or Publish Someone’s Image?
There are a few common scenarios. Some require consent as a matter of law or policy; others don’t strictly require consent but make it a smart risk-management step.
Situations Where Written Consent Is Strongly Recommended (And Sometimes Required)
- Marketing and promotions: Using identifiable people in ads, websites, brochures or social media often implies endorsement. Without permission, this may risk misleading or deceptive conduct under the Australian Consumer Law (ACL) or complaints to platforms. Written consent helps avoid this.
- Testimonials and case studies: If you pair someone’s story with their image or video, get clear permission covering the specific uses.
- Children and young people: Best practice is to obtain parental/guardian consent before photographing or publishing identifiable images of minors. Many schools, clubs and programs also require this by policy.
- Health, disability, education and care settings: Sector rules and organisational policies often require express written consent. If you operate in NDIS, aged care, health or childcare, consent processes are usually mandatory.
- Staff photos: For headshots and team features, include consent and IP clauses in your employment documents and use a standalone form for public-facing uses if needed.
Public Places, Private Property And Events
- Public spaces: Taking photos in genuinely public places (e.g. streets, parks) is generally lawful. However, publishing those images in a commercial context without permission can raise different risks (misleading endorsement, defamation, or platform takedowns). If a person is identifiable and the use is promotional, obtain consent.
- Private property and venues: Property owners and event organisers can set conditions. Your ticket terms or event notices may authorise photography. Still, for close-up, identifiable marketing shots (particularly of children), individual releases remain best practice.
- User-generated content: If a customer tags your brand, you still should ask for permission before reposting their image on your channels. A quick written “yes” helps; a formal release is better.
Verbal Permission Vs Written Consent
Verbal permission is better than nothing, but memories fade and contexts change. Written consent - ideally using a tailored form - provides clarity on the uses you’ve agreed, for how long, and on what platforms. A straightforward Photography & Video Consent Form is the simplest way to lock this in.
Consent, Copyright And Ownership: How Do They Work Together?
Consent and copyright are related but separate issues.
- Copyright ownership: The photographer usually owns copyright in the photos or footage they create unless it’s assigned or licensed. If you’re working with a freelancer, ensure your contract grants your business the rights you need - a clear Copyright Licence Agreement or assignment will help.
- Consent to use someone’s image: Even if you own or license the copyright in the photo, you generally still need the person’s consent for promotional or advertising use if they are identifiable. This avoids endorsement and privacy concerns and reduces takedown or complaint risks.
In many projects you’ll need both: a copyright licence (from the creator) and a model/subject release (from the people featured). If you’re unsure how to structure those rights, it’s worth getting tailored copyright advice early.
What Laws Apply To Photos And Videos Used By Businesses?
There’s no single “photography consent law”, but several legal frameworks are relevant depending on context and location.
1) Privacy Law (Privacy Act 1988 (Cth))
The federal Privacy Act applies to Australian Privacy Principles (APP) entities - typically businesses with annual turnover of more than $3 million, and certain smaller businesses like health service providers or those trading in personal information.
Images of people can be “personal information” if the person is identifiable. If the Privacy Act applies to you, you should provide notice about the collection and use of images, and obtain consent for certain activities (for example, collecting sensitive information or some direct marketing). Having a clear, accessible Privacy Policy and a suitable Privacy Collection Notice helps you meet these obligations.
Note that many small businesses under the $3m threshold are not APP entities; however, sector rules and contracts may still require consent, and good privacy practice remains important for trust and brand safety.
2) Australian Consumer Law (ACL)
The ACL (part of the Competition and Consumer Act) prohibits misleading or deceptive conduct. Using someone’s image in a way that suggests endorsement - when they haven’t agreed - may be misleading. Explicit consent is the best protection.
3) Copyright
Copyright protects the creator’s rights in photos and video. If you didn’t take the photo yourself, you’ll usually need a licence or assignment to use it commercially. This is separate from the subject’s consent.
4) Defamation
If an image or caption creates a false impression that harms a person’s reputation, you could face a defamation claim. Context matters - get consent and use accurate, fair copy to reduce this risk.
5) Surveillance And Recording Laws
State and territory surveillance devices laws often restrict audio recording and, in some cases, optical surveillance in private places without consent. If your content includes audio or is captured in non-public settings (e.g. change rooms, treatment rooms), check the local rules. A good starting point is this overview of recording laws in Australia.
6) Sector-Specific Requirements
Schools, clinics, disability services and other regulated environments typically impose stricter consent rules by law or policy. Build those requirements into your consent process and staff training.
Practical Steps To Manage Consent In Your Business
Here’s a simple system you can set up now so consent becomes part of your normal workflow.
Step 1: Map When You Capture And Use Images
List every point in your operations where people might be photographed or filmed: events, onboarding headshots, customer testimonials, before/after portfolios, social posts and paid ads. This helps you decide which situations need a form and who is responsible for obtaining it.
Step 2: Use The Right Consent Form (And The Right Language)
Keep it clear and specific. A good form should cover:
- What is being captured (photos, video, audio) and who is capturing it.
- How you’ll use the content (e.g. website, socials, emails, print, advertising), and whether edits or composites may be made.
- How long consent lasts (a defined period, or ongoing until withdrawn).
- Whether the person will be identified by name, and any privacy settings.
- Permission for sharing with third-party service providers (e.g. your marketing agency).
- Signature of the person (or parent/guardian for minors).
For a simple, purpose-built template, consider a tailored Photography & Video Consent Form. For more complex shoots (e.g. paid campaigns), you may also use a Talent Release Form and, if you’re filming in specific locations, a Location Release Form. If your project involves substantial filming, this guide to creating a release form for filming in Australia is helpful context.
Step 3: Pair Consent With The Right IP Rights
If you hire a photographer or production company, your agreement should grant your business the necessary copyright licence or assignment, plus usage rights aligned with your marketing plan. If you need help crystallising those terms, use a dedicated copyright licence and ensure scopes match your intended platforms and territories.
Step 4: Build A Simple Record-Keeping System
Store all signed consents in a secure, searchable drive or CRM. Tag each image or video with the relevant consent so your team can confirm permissions before publishing. This also makes it easy to respond if someone changes their mind.
Step 5: Make Withdrawal Easy (And Plan For It)
People can change their mind about how their image is used. Have a straightforward process for withdrawal and takedown requests, and update your workflows to stop further use. Your form should explain how someone can contact you to withdraw consent.
Step 6: Train Your Team
Make sure staff understand when consent is needed, how to use the forms, and where to store them. For teams operating cameras or CCTV, also consider training around security camera compliance and local recording rules where relevant.
What Documents Should You Have In Place?
The right set of documents keeps your processes consistent and defensible. Depending on your operations, consider:
- Photography & Video Consent Form: Records a person’s informed permission to capture and use their image for specified purposes and timeframes.
- Talent Release Form: Used when featuring models or talent, often including payment terms, alterations, approvals, and usage scope.
- Location Release: Secures permission to film/photograph at a property and explains what activities are allowed on site.
- Copyright Licence or Assignment: Grants your business the rights to use commissioned photos or footage across your channels and campaigns.
- Privacy Policy: Explains how you collect, use and store personal information (including images where identifiable) and how people can contact you - an up-to-date Privacy Policy is essential for many businesses.
- Privacy Collection Notice: A short notice provided at (or before) collection explaining what information you’re collecting and why - a tailored Collection Notice helps meet APP transparency requirements where the Act applies.
- Internal Policy/Playbook: A practical one-pager that sets who obtains consent, where it’s stored, and how withdrawals are handled.
You might not need every document above, but most businesses benefit from a baseline consent form, an IP rights agreement with creators, and simple privacy documentation. If your projects involve audio recording, interviews or sensitive locations, align your forms with state recording rules and your sector’s compliance settings - this overview of recording laws is a useful reference point.
Common Pitfalls (And How To Avoid Them)
- Assuming “public place” means free commercial use: Taking a photo in public doesn’t automatically authorise promotional publishing of identifiable people. Get consent for advertising and endorsements.
- Mixing up copyright and consent: Licensing the photo from a photographer is not the same as having the subject’s permission. You often need both.
- Using blanket event notices only: Event signage helps, but it’s not a cure-all - especially for children or close-up identifiable shots used in campaigns. Use individual releases where possible.
- No process for withdrawals: If someone asks you to remove an image and you scramble, it’s stressful. Pre-plan a simple takedown workflow and keep records tight.
- Out-of-date privacy docs: Make sure your privacy notices reflect how you actually create and share content, including storage, third-party platforms and retention periods.
Key Takeaways
- There’s no single “right to image” law in Australia, so photography consent is about aligning privacy, consumer, copyright and state recording rules with respectful, transparent practices.
- Written consent is strongly recommended for commercial publishing (websites, ads, socials), and is typically required in schools, health, disability and other regulated settings.
- Copyright and consent are different: secure creator rights (via licence or assignment) and the subject’s permission if they’re identifiable.
- Build a simple system: use a clear consent form, keep records, make withdrawals easy, and train your team to follow the process.
- Support your workflow with key documents such as a Photography & Video Consent Form, Copyright Licence, and up-to-date privacy materials.
- When in doubt - especially with children, sensitive locations or audio recording - check the local rules and get tailored advice before publishing.
If you would like a consultation on photography consent, release forms or setting up the right legal documents for your content and marketing, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.


