Master Services Agreementwith expert lawyers

A Master Service Agreement (MSA) is an agreement under which a service provider or customer provides or receives services. It is called a 'master' agreement because it is intended to be a standard agreement that can be used for different kinds of services. For this reason, it is usually broad. Once an MSA is signed, it is usually followed by Statements of Work, which are specific to each job and outline the projects to be completed for agreed fees.

Master Services Agreements typically include clauses covering:

• Statements of Work and how they are created
• Payment and late payment
• Scope of services
• Liability protections
• Intellectual property ownership
• Confidentiality
• Term and termination
• IT-specific clauses, such as hosting, acceptance testing, bug fixes, and service levels

For service providers, a well-drafted Master Service Agreement (MSA) can help secure revenue streams and manage liability. For customers, a robust MSA can help ensure the right services are provided at the right time.

It can also give you recourse if your service provider does not perform to the required standard.

We handle everything by phone, email and video call, so you never need to visit an office. Once you request a quote, one of our legally trained consultants will get back to you within one business day with a fixed-fee proposal. If you accept, we will pair you with a specialist lawyer who will guide you through the process. All documents are delivered digitally, and you can communicate with your lawyer in the way that suits you best. It is the same quality legal advice you would get from a traditional firm, just without the commute, hourly billing surprises or the formality.